OUR EXPERTISE

EXECUTIVE EDUCATION

Most executive education is over-explained and under-experienced. Cognitive-heavy course content taught in an abstract way to be taken away and applied “back on the job”. We stand in a different place. We work always in context with real live material that is current for each participant. We privilege doing over describing, work over workshop, and ensure our participants get the deliberate practice they need to grow their expertise.

COMPLEX ADAPTIVE LEADERSHIP

Leaders are in charge but not always in control. For decades we have been using a mechanical engineering metaphor for leading the complex dynamic ecology of groups of people. Most leadership development curricular teaches frameworks, tools, and models for prediction and control. In doing so it assumes stable equilibrium states and reliable knowable cause-and-effect relationships. This stance is blind to the inherent uncertainty that exists in social systems and ignores the need to help leaders acquire skill for the surprises that are inevitable in organisations

COMPLEX ADAPTIVE SELLING

Since 1917 sales training has been taught from a perspective that assumes prediction and control. From needs-based, to solution, to insight selling, the enduring argument is that with enough preparation the sales process can be known and controlled. We recognise this as a partial but not complete truth. In addition to what can be known we ready sales professionals for what cannot be known. We use what we know about skill acquisition and complexity to help them acquire skill for the uncertainty and surprise that is found in social systems like professional selling.

POST-DESIGN THINKING FOR THE ENTERPRISE

By now most organisations have some awareness of and exposure to human-centered design or design thinking. The novelty of the approach has collided with the repellent force of organisational status quo. Put simply most organisations and their innovation teams are stuck. We approach this on two fronts: (1) to build a tiered capability across the enterprise so that the organisation can teach the skills internally, and (2) teach the political and social dexterity needed to mobilise large social systems to change.

EXECUTIVE PRESENCE

For 20 years we have attached microphones to our own lapels in front of hundreds of audiences and thousands of people. As practitioners and teachers of this craft for two decades we help executives be ready for that vital few minutes when they must speak their ideas to an audience. The basics can be learned from a free online video. For professionals looking to make their spoken words a point of difference in their careers we work participants right to their developmental edge. As audiences become less patient and perhaps less polite, we help professionals be fit and ready to engage and inspire the room.

ADVISORY

White label our 20+ years of thinking and working on helping senior professionals acquire complex skills.

“You’re right. I was apprehensive going into this. You held proceedings tightly, we covered tricky and contentious ground, and had landmark candid conversations. There is a weight off the team’s shoulders, things are moving nimbly, and the work is getting done. Thank you.”

Group Head, Global Function, Heavy Industry

“I’m getting great feedback on a daily basis from the team all over the world. You hit the mark. Let’s talk about next year’s summer school soon.”

Global Commercial Leader, Tech/SaaS

“Absolutely brilliant. Very transferable to any aspect of work or home life.”

HR Director, Professional Services

“You knocked it out of the park… again. Great two days. I think this is the first time I have followed up with a “trainer”. I’m usually happy to see the back of them!”

Sales Leader, Tech

“Just a quick note to thank and congratulate you for another super session with our team… that was a fantastic job you did with everyone, and I am looking forward to continuing our association with you.”

Country Head, Market Leader Professional Services

“In a 20-year management career today’s workshop was the most profound I’ve ever experienced.”

Business Unit Leader, Global Pharmaceuticals

“That was fantastic. The session was engaging, exciting, creative and funny. I honestly don’t know how you came up with the idea – It was really clever. I got more out of this session than any other session for the day.”

HR Director, Public Sector